Monday, August 25, 2008
Some bad Ass.Manager
In the morning, Garfield or sum1 just said sumthing negative about our Ass.M . I was still covering for her, saying that she has changed for the better abit already. Well, it seems that abit is not enough. As the saying goes, leopards never change their spots, or "Jiang shan neng gai, ben xing nan yi". I wasnt very happy with her today night.
What happen was, because today Carol went home early and Pris was unwell so she went home earlier. In the end very few people were left to do the closing (To be exact, there was only 3 - Lisa, Carmela and TengChong. My schedule was from 11am to 9pm initially. Since there was not enough people to do the closing, our A.M asked me whether i could do until 10pm. I was reluctant becuz I had a bad experience previously, but since there is not enough people to help out, cuz I know TengChong couldnt stand her considering his character, and also I thought she had changed abit, so I agreed.
Wow, in the end i regretted. She planned the duties we were supposed to do for the closing. At first I didnt know. It was until Carmela asked me what is shoyu and how to do closing for it, that I actually found out she assigned our duties. She had written on a piece of paper and pasted it at the screen at the cashier. It was about 830 pm that time. It was written there:
A.M - pantry *I didnt show her name due to privacy reasons*
Carmela - Counting of menu and keeping the shoyu
Teng Chong -Teapot and teacup
Me - Closing of tea station
Audrey - filling napkins
Well, as for me, Ive never closed the tea station before, so I was like ... so I went in to ask Dennis how to close the tea station. So he told me to ask Carmela to do it since she knows. So I went out side and asked her to switch with me since I knew her job and she knew mine. Then the A.M came and heard about it. So I told her and asked for a switch of jobs. She didnt allow. My reaction was like diao...=.= I told her I couldnt do it becuz I dont know how. Then she asked me to learn lah! Lols... funny. Dennis then asked her wont it make us finish work slower she say never mind diao =.= You think I dunno how to speak hokkien or listen to hokkien den i dunno what you all talking about mea... Also, why ask me to learn? Im leaving the company in 2 days time! Just change duties with Carmela den we finish the work faster lah! Let me leave earlier mah...
Then I asked her how to close the tea station. Her first reaction - very easy one. *full stop*
Im not kidding... den i was like.. huh? Then how to close? She repeat again... very easy one... I was like diao =.= I must say to her ... You tell me very easy one I also still dunno how... THen she bring me to the pantry there and tell me what I should do. NOW SEE WHAT IM SUPPOSED TO DO:
1- Take out all the teapots and wash.
2- Take the red tea kettle and green tea kettle to wash. (Sounds normal? Continue...)
3- Pull out the SAKE (wine) from the sake machine and
4- drain out the remaining sake from the sake machine (you need to know how to use this sake machine to drain out the sake)
5- Pour water in the sake machine and drain it out
6- Pull out the Sake machine cap from the Sake and put the original cap back and
7- Put the sake in the refridgerator.
8- Dissemble the COFFEE machine and take the parts to wash
9- Take out the beans from the coffee machine and pour back into the bean bag
10- Off the switch to the coffee machine and the sake machine and the lights to the refridgerator.
Is "closing tea station" straight forward enough to tell you I need to do all these things?! I'd probably be sensible enough to know to do the first 2 steps. Thats what TEA means right?
Then Ok, i do the sake first, then i do the coffee machine and Im like doing it for the first time yea and then the A.M keep coming in and tell me... then the green tea kettle leh? dunneed wash ah? Den the Teapot no need wash ah? The beans no need put back ah ... =.= Please... YOU ASSIGNED ME to sumthing Im NEW to SO dun expect me to do it very fast. Since everything needs washing, I'll have to wait for my turn at the sink also.
Ok right next... Ive completed my duties right? Since I see Teng Chong and Carmela helping themselves to some of the food already, so i went ahead and took one chawanmushi (which in the end I didnt get to eat) and then the A.M come in scolding us (me included) say why the teapots outside still have tea inside, why the teacup havnt refil, why the side plates havnt refil.
Ok. To clarify. look up. Im not the one incharge of the teacups or tea pots. And also, the side plates havnt wash finish. Ok the washer IS Washing it and only wash about 10 side plates when she came in and scold. =.= Teng Chong was like searching for the plates but there wasnt, so he didnt bother about it first. When A.M came and asked, of course he said there was no side plates thats the reason he didnt put it BEFORE the A.M asked. Guess what she said? Instead of asking us to collect from the washer, her reaction was, if I find sideplates at the washer there I beat u up ah? (in chinese) I was like wat?! Then she say the AhNe (We used to call the washer) will wash slowly one. (meaning he should have washed some already) But my reaction was, (i wasnt exactly happy) he wash slowly, we take slowly lah! Then I went in to collect the bucket of plates and saucers and stuff(in the end is TC carry out for me)... and started cleaning. Ok I then complained about being very late already. Look, I was supposed to be staying until 9 but I went and helped her til 10 and its not enough, we went to do until 10 + we are PT and NO overtime pay. I believe she has. And then, she tell us the reason why we have to do until so late. CUZ it is to be FAIR to the opening staff... i was like... today I DID OPENING too you know... (and you didnt... *in my head*) Why dun be fair to me let me off for closing?!
Also, about HER duty... Pantrywork. Ok, I dun exactly understand what is pantry work. Maybe the washing of table cloth? That sounds reasonable. SHe did keep the chilli powder. She did indeed put cloth into the pail and put hot water in it. THe funny thing is... later, she came in and scolded us why got some cloth not brought to wash?! I DID bring SOME to the pail as well and scorched my hand cuz the cloth didnt want to go down and I tried a fast one but hurt my hand instead. The rest is not my business. She only put me incharge of the tea station. Right... so what else did she do in the pantry? Maybe sumthing I didnt see? I was inside most of the time and she was outside most of the time looking for what we didnt do. Does that count? =.= So it seems we did much more than her right? In the end she still tried a failed attempt to console us of having to do closing. SHe told us that we were lucky to get an additional half hour pay doing closing =.= wth was that?! It was her who slowed us down becuz of our unfamiliarity with our duties. I wonder how she got the position of A.M. Bad planning. ARgh bad day it was.
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haiz...now u know how hard it was for me to close the tea station...she only teach me once and expect me to do it every time...
Haha it wasnt exactly very tough to do it. Just that it needs to be taught. But what I meant was she assumed I would know how to close the "TEA" station even without teaching me anything at all... and just by saying very easy will solve everything =.= diao. Either that or she is trying to show off or sumthing. Either way, its not working...
[~Mew Mew~]
11:30 PM
Friday, August 22, 2008
Some thoughts
Well, these few days Ive been down, but I dunno why. Maybe because I feel kinda lonely without my friends with me. At my work place I kinda feel like im out of place. Strange enough, and real bad, I find myself closer to the assistant manager than the other waitresses...
Many things happened... And set me thinking. Other people might think nothing of such things but somehow, Im very sensitive to it. Im very sensitive about people around me... I always hold back when i feel like talking to people. I start to feel that I dont know how to respond to other people when talking... I start to feel like im closing myself in... And I find it hard to start a conversation with my colleagues now. Why is that? I can talk normally with Jessica, Wan Ling, Teng Chong... Eileen and Jeanette I still converse abit, but somehow I dun feel comfortable talking to Shina. I tried many times, but I dun seem to have anything to talk about with her.
Working also made me think about alot of things... I always felt that I cant do anything useful. I always have the feeling Im never doing anything right. This makes me very sensitive to how others think of me. Well, maybe this is normal, but I've been told by my parents many times I was useless. I always think it might very well be true. Theres so many things that I dont know and cant do well... I sort of have a negative thinking of myself. My parents always said I will always be a follower, a person who will never be able to lead anyone - a person who will only follow orders. I seldom have anything to be proud of. However, now, teaching guzheng made me feel less invisible and made me feel that I have a value.
Working at MOF also made me feel more alive. I get to interact with customers and experience what working in a restaurant is like. My purpose for working is just to gain experience, learn how to interact with other people, how to handle difficult customers, have more time with Khai Sing, and at the same time gain a little extra cash. Because I really am sensitive of what people think of me, I really do work hard... Only that I lack stamina.
Thats why I really am very sensitive when people reprimand me. I dont make much mistakes in the starting because Im unsure of lots of stuff and for everything I ask. But it seems I ask too much and made people irritated, even my best friend... and I got really upset about it.
Then when Im so much more familiar, I some how made more mistakes. Im getting really tired. I dun have enough rest. And I really do dislike people thinking that I have many "Off days" and stuff when I actually dont. And I feel even worse now that people are telling me off for my mistakes. I know it might be for my own good. I acknowledge my mistakes and I know very well that I made them and Im trying REAL HARD not to make it. But still...
I am a person who actually looks more at the good side of a person instead of their bad side. But Im a person who actually looks for inner qualities such as helpfulness, kindness, caring, friendliness, understanding etc instead of independence, initiative, capability etc... Maybe thats why I feel weak. People usually choose friends who has a close character as themselves. I do not really like proud people who likes taking authority or control. I do know that sometimes these people just have this character in them. They like everything to be in order and hates people with no capability or people who are slower. Maybe because I feel that Im in the latter, thats why I dislike people like that.
One day I heard a conversation from our customer. She tells her friend that some one was not up to standard in his work. But her colleague(who is in charge) did not tell him off. Asking why, her colleague says that it is not Very good but is not bad either, and that she is looking at his good qualities instead of bad qualities. She tells her friend that this colleague can never lead anyone with her character. If its not good, you should tell him its not good. How can you look at the good qualities and determine that its not bad? She will never lead when shes so soft.
Is this true? I dunno... but somehow, Im more towards the 'disagree' side. How about you?
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[~Mew Mew~]
12:08 AM
Crystaltwinkle, at
August 26, 2008 at 10:24 PM
